How to Deactivate MTN Momo account from your Sim

How to Deactivate MTN Momo

How to Deactivate MTN Momo account from your Sim

How do I Deactivate and delete my Momo account?

The passing of the E-levy has sparked many queries online.

Queries such as how to deactivate my mobile money account, how to avoid paying E-Levy, how to leave the country, and lots more.

However, this article opts to tackle this particular query “How to Deactivate / Delete MTN mobile money account”.

Read on to find out how you can get rid of the Mobile money registered on your Sim.

Read Also: Deadline for SIM card registration extended to July 31

How to Deactivate MTN Momo

To deactivate your mobile money, please take the following into consideration before you begin the process

  • Make sure you have no outstanding loan on MTN MoMo
  • You must have the ID used for registering the MoMo account
  • At least one tangible reason why you’re deleting the account.
  • Your mobile phone
  • Mobile Money SIM card.

Well, once the aforementioned requirements are met, nothing can stop you from deleting your account.

To delete your MoMo account, follow the steps below:

  • Visit any nearby MTN branch
  • Ask to be directed to the Mobile money customer service center
  • Consult any available official at the MoMo customer service center
  • State what you want to do (Tell them you want to delete/deactivate your mobile money)
  • Provide the required things to continue the process (e.g ID card)

Your account will be verified if there are outstanding payments to be made. This is all part of the review and assessment.

Once the review and assessment are successful, your account will be deleted from the MTN MoMo system as soon as possible.


So that’s the only way available currently in which you can permanently delete or deactivate your MTN Momo account.

I really hope this simple guide will help you in your quest for deleting your mobile money account.